Hulu and Disney+ (Password mystery solved)

Let’s start with the set up:-

  1. Long time ago, I created a Spotify account and as a perk, got Hulu as an add-in service. I created an account on Hulu and have been watching lot of Hulu originals and FX shows (fabulous network).
  2. I also have standalone Disney+ (I have young kids, so have to have it). Bit jaded on Marvel shows/movies but we love to watch Pixar movies on loop.

Since last few months, every day or two, my account locks out on both these services and I have to ‘Reset Password’ on both services to login again.

This is a laborious process (especially on Apple TV) and it’s frustrating to do this almost every day…twice.

I am the ‘tech guy’ in the house so the eye-roll and yell-from-living-room I get from all my family members was so annoying.

I tried various obvious ways to resolve this problem (like Uninstall/Reinstall apps, Reset Apple TV, Log Out of all devices, use Smart TV apps etc.) but in vain. Without fail, every couple of days, back to ‘Reset Password’ on both these apps.

After breaking my brain and trying everything, I found out that following was the problem:-

  1. Disney+, in all it’s wisdom, somehow has integrated Hulu in the backend i.e. THEY SHARE THE PASSWORD. WTF.
  2. I changed password on Disney+ and that same password works on Hulu.
  3. Changing password on one service changes it on both services, and both log you out of all devices.
  4. I did not get Hulu through Disney+ bundle/package. I signed up for both of these services separately but somehow they are syncing passwords.

If anyone else is having this issue, then modify the password on Disney+ and use that same password on Hulu. That will resolve the problem.

Hope this post of mine turns up in search results for anyone else losing their mind over this problem.

Vaibhav Patle @vaibhav